Cornell Public Service Center: COVID-19 FAQs

MAR 30 2020

Frequently Asked Questions about service programs and the Cornell Public Service Center

You may be wondering how the unfolding COVID-19 situation will affect Cornell Public Service Center programs and operations. PSC staff remain eager to assist students, faculty, and community partners during this difficult time. Given the quickly evolving situation, programs and events may change, and we will update this page as needed.

Up-to-date information about Cornell's COVID-19 response is always available at

Whom do I contact with general questions or help with service opportunities?

For general questions, contact our main email,

Will the Engaged Hub be open? Can I study there?

The Hub will be closed while New York's "shelter in place" order is in effect. However, advisors are ready to talk with you about ways to get involved in service where you are and to help with service questions via email and Zoom.

I have questions about the Community Work-Study Program. Whom should I contact?

For questions about CWSP, please contact program coordinator, Nicole MacPherson at

Are the PSC awards still accepting applications?

The Robinson-Appel Humanitarian Award and the Maribel Garcia Community Spirit Award are being postponed until the fall semester. New deadlines will be announced soon.

The Kaplan Family Faculty Fellowship's deadline has been pushed to Monday, April 6, 2020.

Will the tutoring programs still be engaging with local youth for tutoring and mentoring?

There are some efforts to continue tutoring and outreach to K-12 students on virtual platforms. Please reach out to Liz Millhollen,, for more information.

I requested my absentee ballot to be mailed to me in New York. What should I do?

The best thing to do is to reach out to your local election board. If your mail is being forwarded, your absentee ballot should get to you, but you may be able to request another ballot depending on your state. Go to My Vote Everywhere to locate contact information for your state and/or local election board.

Should I still complete my census information from my university address even though I got out of my lease?

Due to the COVID-19 pandemic, students across the country returned home earlier than planned, but should still be counted at their on- or off-campus residence and NOT their permanent home address.

If you lived ON CAMPUS - You will be counted through the "group quarters" enumeration process. You do not need to respond individually and should not be counted at your permanent address. To assure an accurate count, remind your parents to NOT include you on their census response.

If you lived OFF CAMPUS - If you live in off-campus housing that is not owned or managed by Cornell, you should respond online at Even if you no longer hold a lease at this address, you can use it to submit your response. Make sure you and your roommates submit only one respone that includes everyone who lives at your off-campus residence.

For additional information, visit Cornell's 2020 Census FAQs,, or watch this video update from the US Census Bureau.